Customer Service

Shipping & Delivery
Delivery from factories to us may take 2-3 days so usually we will ship your item out in about 3 business days after payment received. As factories don’t work on weekends, handling time may take 4-5 business days for order placed on Friday. Once wig is shipped out, we will offer tracking number via email. For custom made order, we will need 28 or 35 days to produce the item and then dispatch it.
Privacy & Security
inhairextensions.net is aware that the security of your private information from the use of our website is an important concern. We take the protection of your personal data very seriously. Therefore we would like you to know what data we maintain and what data we discard. With this privacy notice, we would like to inform you about our security measures.
Returns & Replacements

1. If you are not happy with the wig, you can exchange the eligible item for FREE!  Lacewigsbuy.com will waive the return shipping charges (10 dollars) for the first time. If you need to exchange the eligible item twice or above, all other extra fees including postages are on you. Our postage and handling is about $20-$30.

2. The same shipping information and shipping method submitted with your original order will apply for your exchange order, unless specified.

3. Any balance remaining after your exchange will be refunded to the PayPal account submitted with your original order.

Ordering

Placing an order is quick and easy with Hairextensionbuy. There's no need to create an account first. You will create your account during the checkout procedure when you place your first order online.
Adding Items to Your Shopping Cart

When shopping in a particular product category like "Clip in Hair Extensions", you will find more information about a specific product by clicking on the name of the item or the Picture. To add items to your Shopping Basket, simply click 'Add to Cart' while viewing the item you wish to purchase. To continue shopping and browsing, simply turn to the other pages until you're finished shopping. You can access the contents of your Shopping Cart at any time by clicking the 'Proceed to Checkout' icon at the top of every page of our store. Keep in mind that your Shopping Basket isn't permanent. If you put things in your Shopping Basket and leave the site without checking out, your Shopping Basket will be emptied and the items will be put back on the shelves.

Payment, Pricing & Promotions
When you choose check out via paypal or visa card, you will be linked to the official site of PayPal automatically or you need to input your visa card information. Then you can log into your PayPal account to send payment or your visa card will be charged automatically. If you want to pay via debit card, Master Card or other card, please choose paypal payment as paypal almost can accept all the cards. If you don't have paypal account, please don't worry, you can directly pay with your credit card on paypal website without paypal account. As the safest and most convenient payment method, PayPal can protect you from any fraud. Any questions please check at www.paypal.com or contact us at service@inhairextensions.net.
Viewing Orders
1. Click "Track Order" on the top of our home page.
2. Input your order number and search
3. Then the Order Status, Tracking Number and Shipping Service will be shown.
4. You can use the tracking number on the following tracking links to find the tracking status.
Updating Account Information
you can sign in your account then update your account information.
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