1. The information we collect
If you purchase a product from us, we request certain personally identifiable information from you on our order form. You must provide contact information which may include your name, residential and/or business address, shipping address, billing address, telephone number(s), email address and other information you choose to provide. As you navigate through and interact with the Web site, we may use automatic data collection technologies to collect certain information about your equipment and patterns, including details of your use, including traffic data, location data, logs or other communication data and the resources that you access and use, and information about our device including your operating system, IP address, and other sign-on data. We do not store credit card numbers. For example, when you set up your account and/or make online purchases, you will be asked to provide information necessary to facilitate the transaction; when you enter our contests, sweepstakes or other promotions, you may be asked for information necessary to fulfill the promotion; when you post comments or other content on our site (e.g., Product reviews, Q&A forum), anything you post will be available to us as well as visitors to our site; when you post information about us on social networking sites, we may collect such information; when you contact our customer service representatives, we collect additional information you choose to provide our representatives.
Our shopping cart is hosted on our third party service provider's platform. All of the information collected on these pages are collected by OMGHerHair. Our Privacy Policy governs the collection and use of this information. Our third party platform provider has no access or control over this information.
We, along with our third party service providers, may automatically collect information about you. This information includes, and is not limited to, browser information, operating system information, device IP, device information, IP address and the date, time, length of stay, geo-location, IP address, referring website, specific pages accessed and other actions you take on our site.
2. We Do Not Share Your Personal Information
OMGHerHair does not sell, trade, or rent your personal information other than as disclosed within this Privacy Policy. This information is for our private records only. We restrict access to your orders to those employees who need to know that information to provide products or services to you. Personal information is not available to any third party via our website or through other means.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
3. Agents/Service Providers
We use other third parties such as a shipping company to fulfill orders, a third party shopping cart platform provider, and a credit card processing company to bill you for goods and services. We use Live Chat to assist you if you have questions while using our site or regarding your order. We will share your name, billing address, shipping address and credit card information as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for promotional purposes.
4. Updating/Accessing/Amending/Correcting Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update or delete it when you place another order on the site or by emailing our Customer Support at service@omgherhair.com or by contacting us by telephone or postal mail at the contact information listed below.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
5. Spam Email and Use of Email Addresses
We make every effort to minimize the amount of email correspondence you receive from us. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at customerservice@jujube.com.
6. Customer Testimonials/Reviews
We post customer testimonials and reviews on our web site, which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial or review to post their name along with their testimonial or review. If you wish to update or delete your testimonial, you can contact us at service@omgherhair.com.
7. Use of Cookies
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.
We set a persistent cookie to store your passwords, so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as storing items in your shopping cart.
8. Third Party Cookies
The use of cookies by third parties is not covered by our Privacy Policy. We do not have access or control over these cookies. These third parties use session ID cookies to make it easier for you to navigate our site.
9. Links to Other Sites
If you click on a link to a third party site, you will leave www.OMGHerHair.com and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as www.OMGHerHair.com.
We encourage you to review the privacy statements of any other service provider from whom you request services. If you visit a third party website that is linked to www.OMGHerHair.com, you should read that site's privacy statement before providing any personally identifiable information.
10. Security
We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can email us at service@OMGHerHair.com.
When entering sensitive information such as your credit card number on our order forms, this information is SSL encrypted by our third party platform provider.
11. Changes in this Privacy Policy
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy or provide notice of such changes in routine marketing materials so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. The date the Privacy Policy was last revised is identified at the top of this page. All amended terms automatically take effect after they are initially posted on this page, unless a change in any applicable law requires immediate amendment.
12. Questions
If there are any questions or concern regarding this privacy policy, may contact us using the information below:
Email: service@omgherhair.com
