FREE RETURN & EXCHANGE

1. Return & Exchange Policy

The goal at OMGHerHair is creating high-quality 100% human hair wigs. We understand that sometimes a wig may not be suitable for a customer, or a mistake is made while ordering, which is why we provide a comprehensive and fair exchange and return policy.
Below are the details:

  • We are more than happy to accommodate exchanges and returns of lace wigs that have not been cut, tampered or altered. Since human hair wigs are a hygienic hair product. We take matters of hygiene and public safety seriously, due to this we do not allow used items to be returned for the safety of all of our clients.
  • Please ensure the first contact within 7 working days once received.
    (Once beyond 7 working days, we won't offer free exchange. Please keep a good contact during this period)
  • We only provide one -time complimentary exchange service, a $25 restocking and handling fee will be charged for the second exchange.
  • Clearance & Custom orders are not eligible for return or exchange.

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